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FAQ QUICK LINKS:
Questions on your new bill? Tucson's Newspapers FAQ	Employment FAQ Circulation/Subscription FAQ	Arizona Daily Star FAQ Tucson Citizen FAQ

Questions on your new bill?

I thought I was paid up through the middle of next month. Why am I receiving a bill now?
My bill used to be for the same amount each time. Why does the amount change sometimes now?
I received my first new bill and it's much higher than it had been in the past. Why?
My bill date is the 5th, but my bill comes on the 4th or the 6th, why?
I just started a new subscription and my bill is showing a 'Balance Forward.' Why?
How do credits work?
How do you calculate the monthly rate?
There is no expiration date on my bill. When will I owe again?
What does "Change in Del. Service, Rate or Length" mean and why is there an extra charge on that line?
If my paid-to date is the middle of the month, why does the bill reflect the first of the month as the beginning of the pay period?
Is it possible to have my bill sent monthly rather than every 3, 6 or 12 months?
It would be more convenient for me to have my newspaper invoice automatically paid each month. Can I do this?
Can I go back to the old billing method?

Tucson's Newspapers FAQ

Are the Star and the Citizen owned by the same company?
What's an end roll and why would I want one?
How does the Newspapers In Education program work?

Employment FAQ

Where can I find out about job openings at Tucson's Newspapers?
Where can I find out about job openings at the Arizona Daily Star or Tucson Citizen?
How can I find out about being a newspaper carrier?

Circulation/Subscription FAQ

How do I subscribe to the Arizona Daily Star or Tucson Citizen?
How do I report a missed delivery?
Do you offer mail subscriptions?
Where can I pick up a copy of the Arizona Daily Star or Tucson Citizen?
How can I temporarily stop my newspaper subscription?
How do I donate my newspaper to Newspapers In Education?
How do I sign up for EZPay?
Can I pay my newspaper bill online?
How do I manage my subscription account?
How do I contact the Tucson's Newspapers Circulation Department?
What is your refund policy on subscriptions?

Arizona Daily Star FAQ

How do I submit a press release?
How do I submit an event for Caliente and the Community Calendar?
How do I submit tips?
How do I get my news in the paper?
Want to join us for a news meeting?
Online resources
Does the editor really read all the letters to the editor?
How are letters to the editor selected for publication?
Does it matter how you send the Star your letter?
Are letters to the editor that won't be run acknowledged?
Is that right?
How do I get a copy of a story that was in the paper?
I just had a baby. When will the birth announcement be in the paper?
Who decides what goes on the front page?
What's the relationship between StarNet and the Star?
What do Star critics look for in a performance?
How does the Star choose which performances to review?
How do I order a photo reproduction?

Tucson Citizen FAQ

When did The Tucson Citizen stop printing?
Why did the Citizen stop printing?
I had a Citizen subscription. What happened to it?
What if I do not wish to receive the Arizona Daily Star?
I just renewed my subscription, are you sending me my money back?
Is the Arizona Daily Star going to cost me more?
What is going to happen to my carrier?
Will the Tucson Citizen website still be published?
Do I still call the same phone number for customer service?
Is www.tucson.com still going to be the web site for customer service?
What email address may I use to contact the customer service department within circulation?